Refund Policy

We want you to be completely satisfied with your intimate care products from vagisilshop. If you are not entirely happy with your purchase, we are here to help.
60-Day Return Policy
You have 60 days from the date of delivery to return your item. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
How to Return an Item
  1. Contact our customer support team at mailto:[email protected] to initiate a return request.
  2. Follow the instructions provided by our team.
  3. Once we receive and inspect your returned item, we will notify you of the approval of your refund.
Refund Processing
If your return is approved, we will process a refund to your original payment method. Please allow 5-10 business days for the funds to reflect in your account, depending on your financial institution's processing times.